Panda Titanium Antivirus 2005 Review
21st February 2005
used Panda Antivirus Titanium 2004 for about a year
- it was bundled with a new PC, and found it quite a
decent anti-virus application that stopped viruses effectively,
and was useful when used in conjunction with other applications
such as ZoneAlarm and Eudora.
So, naturally when the renewal data came up for the
product, I decided to renew and upgrade to Panda Titanium
Antivirus 2005, on the principle that the previous version
had been pretty good, so the next one should be better.
Panda Titanium Antivirus 2005 comes with a variety
of features, including a firewall and various heuristic
tools, instant messaging protection and active scanning
of SMTP/POP3 sessions to protect email.
It sounds impressive, and it would be if it worked.
But, in fact the problem with Panda Titanium Antivirus
2005 is that it doesn't work and if you try to
contact technical support, well, there isn't any.
There are several problems with Panda Titanium Antivirus
2005, and the first one is that it doesn't allow you
to pick up your email. In my particular configuration,
I'm running Eudora on Windows XP SP2 with ZoneAlarm
as the firewall. Panda Titanium Antivirus 2005 tries
to scan email as it comes in via the POP3 session, and
most of the time it screws up your mail collection.
There is no way to disable this feature. This isn't
just limited to Eudora, but a search around the web
shows that the same thing happens with many different
mail clients. To reliably pick up your email you have
to switch Panda Titanium Antivirus 2005 off which
poses a security threat.
Another problem is Panda Titanium Antivirus 2005's
behaviour if it actually finds a virus. Detection seems
to be pretty good, but then Panda tries to use 100%
of the clock cycles for some unknown reason, slowing
your computer down to a crawl and forcing a reboot.
In some case, the Panda Titanium Antivirus 2005 application
uses so many proccessory cycles that the machine has
to be powered off with a resulting loss of work.
It's also an unreliable program in general use, with
components often crashing during normal operation. If
you need to shut down Panda Titanium Antivirus 2005
to pick up your email, then there's a 50/50 chance that
it might start up again later.. or not.
We appreciate that many applications don't work quite
the way you'd expect, but usually this is fixable. However,
in the case of Panda Titanium Antivirus 2005 the online
support is woeful with very few articles of any relevance.
You could always log a call with technical support detailing
your problem, but it's unlikely you'll get a response.
You certainly won't get a refund, even though a good
look around the web shows that this product is often
unfit for the purpose that it was intended to do.
All-in-all Panda Titanium Antivirus 2005 is a rotten
product that is so unreliable that you may have to disable
it. Panda's technical support is non-existant. This
probably explains why they give the application away
free in the first place!