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LBM Direct Marketing Complaints and Correspondence: June 2009

This page represent some of the emails we've received about LBM Direct Marketing, almost all of which are complaints. You can read the full story here.

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  • "J" has had positive experiences with LBM's call centre:
    Yeh I have been looking at the website and all I seem to find is your opinons about all this stuff to do with lbm. I recently (a week ago) recived a call from lbm. Calling on behalf of o2 and sure enough I had seen this website and when I asked te agent did he work a o2 he was quite open and said yes, and that he was calling from the 'core outbound team' at Atlantic point. And sure enought I gave him him my account number and sort code like he asked for to do the credit check (as my bank said this was Non-sensistive information). I now have my iPhone thanks to that gentleman. I think that you have had one bad experience with this company and refuse to let go of a grudge of some sort. If this company are fakes then how would of I got my iPhone? And why haven't I had my bank emptied of money? I fail to be able to see you coming up with an answer for that. I will be honest, I don't see you having the courage to reply to this email. But I felt like I should express my opinon to you as you see it fit to force your opinon on to others.

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 Subj: Shopping and Services


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