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May 2010

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LBM Direct Marketing Complaints and Correspondence: January 2009

This page represent some of the emails we've received about LBM Direct Marketing, almost all of which are complaints. You can read the full story here.

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  • "S"'s experiences are typical:
    Thought i'd send you an email with my experience with this number (08000641087). I recieved the first phone call from them around 3 weeks ago, i was polite to the man on the other end (said his name was tony) answered all his questions (except the ones about my card details to get this 'fantastic offer') but he was very persistant- no matter how many times i said "i am not interested, i have just come out of a contract and don't want to go into another one" In the end i told them that i don't trust them, and there is no chance i would be taking this offer, to which he gave me the number of his 'manager' and finally let me off the phone.
    I have never rung the number, and have unfortunately lost it now, but i can guarantee they would not have just let me off the hook.
    I have since recieved 3-4 calls a day since then 


  • "A" has tried to get LBM to stop calling, but without much success:
    hi there ! over the past month or so, i  too have been receiving calls off lbm. ( from 0800-064-1081). this was only after ringing the number to find out who it was. there was another number to ring if you no longer wanted to receive cals from l b m . this number (0800-013-665) is now free. i have rung the number sveral times, entered my mobile number, and it says should be removed in a few days. this does not seem to work. so am contemplating writing to l b m to see if that does the trick ! the calls can be several times a day, several days a week !

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 Subj: Shopping and Services


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