LBM Direct Marketing Complaints and Correspondence:
July 2008
This page represent some of the emails we've received
about LBM Direct
Marketing, almost all of which are complaints. You
can read the full story here.
1/7/08
- "A" was frustrated, but someone
helpful at LBM seems to have sorted the problem
out:
Just to let you know I’ve received
several calls on my mobile over the last few days
from what I believe to LBM – I googled the number
(0800 064 1087) and read about others’ experience.
Fortunately my phone has been on silent each time
I’ve been called, so have not answered the calls.
Today I rang 0161 616 0776 and spoke to a helpful
woman who said she’d take my number off the list
immediately. I wait to see what happens!
- "P" clears
up a mystery:
Hi, I've just been reading
your website regarding LBM marketing and the silent
calls after googling the number 08000272500.
I contacted the Direct Marketing Association
and they have advised me that these calls are not
coming from LBM and on further investigation (I
rang the number back) the recorded message states
that the message comes from a company calles MGT
Plc, their details are as follows:
Head
Office Cluny Court John Smith Business Park Fife
KY2 6QJ United Kingdom T: +44(0)870
840 7000 F: +44(0)870 840 7001 E: enquiries@mgtplc.com
London Office 8 Golden Square London W1F
9HY United Kingdom
T: +44(0)870 840 7000 F:
+44(0)207 287 7815 E: enquiries@mgtplc.com
Ironically
they're are based in Prime Minister Gordon Brown's
constituency, so along with complaining to Ofcom,
the DMA and the company directly I thought a quick
email to the PM's office might get them to stop
ringing me.
- "L" gets calls from "Orange":
I
have repeatedly received calls from 08009524854
and I am told they are calling from Orange.
I
do have a mobile that is registered with Orange,
when I question why they are asking me which network
I am on and why they want to know the information
they are asking, they usually come back with a load
of lies.
- "A" demonstrates that both young
and old can be annoyed by these calls:
Yep,
here it is, another complant, I am only 14 &
am sick to the back teeth about it, I didn't know
I could register my Mobile Phone with the Telephone
Prerence service until I saw your site (Thanks).
I am thinking about ringing the 0161 number on your
page & complaning if i revieve any more phone
calls.
7/7/08
- "T" says:
Thank you very
much for your very interesting website. I also
have been getting calls from 08000641087 several
times a day. Never answered the call but tried
to ring it from my work's phone and all I heard
was: Welcome and thank you for you call. Today
you have been contacted by O2..... Never finished
listerning to the complete message as I am with
Orange and have no intention to change network or
mobile phone.
Last 4 calls (apparently they
don't work weekends) 04/07 @ 10.44 04/07 @
16.51 07/07 @ 12.52 07/07 @ 18.28
Keep
up the good work and I hope all these complaints
can shut the whole company down.
11/07/08
- "R" explains that technical difficulties
at LBM make them even more annoying than usual:
I
have been receiving phone calls on my mobile from
two different numbers over the past few days. I
try calling the number back and its either engaged
or 'dealing with technical difficulties'.
I
told my friend about these calls and he told me
to type the phone numbers into Google. I then came
across your website and both of the numbers are
from.....you've guessed it LBM!!!
It's so
annoying, I'm glad I'm not the only person receiving
these calls though. I have emailed them to stop
the phone calls and demand that they email me back
otherwise I will take further action.
I think
that it is absolutely disgusting that peoples phone
numbers can be gotten hold of so easily, there should
be a stop put to this. Thank you for your useful
information!
18/7/08
- "B" gives a graphic example of
how poor LBM's calling service is:
They
cold called our landline today...half second delay
while automatic dialler located an operative.....
office noise...bad line...asked for someone called
Mrs Parks???????...told they had wrong number and
we cut them off.
1471 brought up 08000130051
That
brought up LBM and your site via Google.
25/7/08
- "A" is brief and to the point:
they
phone 2/3 times daily starting to hack me right
off.
30/7/08
- "T" writes:
I have been
receiving calls from 08000641087 to my mobile for
the past 9 days. I am receiving up to 6 ‘silent’
calls a day – one was after midnight! I have taken
up your suggestion and e-mailed ‘Watchdog’. I have
also e-mailed Christine Hodson hoping that this
will work. May I take this opportunity to thank
your web-site for the advice.
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