LBM Direct Marketing Complaints and Correspondence:
May 2008
This page represent some of the emails we've received
about LBM Direct
Marketing, almost all of which are complaints. You
can read the full story here.
1/5/08
- "J" claims further unethical practices
at LBM:
Heres an interesting blog for
you. I received a scam phone call yesterday
from LBM and yes theres nuisance calls are starting
all over again!!!!!!!!!!! They phoned me claiming
they were vodafone and wanted to offer me an upgrade
deal. I accepted this only to find out half
an hour later that they had signed me up for a brand
new mobile number. How can people work like
this, it shouldnt be allowed!!!!!!!!!
8/5/08
- "C" expresses frustration with
both LBM and Vodafone:
Bought my phone
in jan and now have just started getting the 08000641087
calls, if i answer there is no reply. Signed up
with TPS maybe that will stop it? Vodafone dont
seem to want to know when i contacted them about
it....
11/5/08
- "X" is a former LBM employee
who explains how the calling lists work:
Brilliant
site about LBM. I am a previous worker for LBM and
have some information that may help you.
The
cold calls LBM make are from a data list. Those
data lists are meant to be for each client ( O2,
Orange, CPW) what happens is after, say Orange have
dialed there data list and cant get any more sales
from it, that list is then given to O2. In turn,
this means people get a hell of a lot of spam calls.
They simply don’t have the data to supply all there
clients so one month Orange will do great while
O2 suffers and vice versa.
You may also
want to check out this link BSkyB move means job losses
The
part to highlight is this "LBM, majority owned
by ISIS" ISIS is a company that offers directors
a way out!
13/5/08
- "M" is really cross. And
doesn't like traffic wardens either:
This
firm are an annoying pest and should be put down.
They have been using some automated dialling
system to call my phone and then hang up when answered.
After several such calls on each of several
days I called 1471 to learn the number which called
was 08000641081. I called that only to be
asked to call another number to unsubscribe. I
somehow doubt it will work.
Apart from the
cost of a 1471 call and a lot of time running to
the phone only to be annoyed, I've not really lost
much. However I now hate the scum who operate
such tactics and hope they and their companies will
be hounded to extinction. Surely they could
get a more worthwhile career - perhaps as a traffic
warden!
15/5/08
- "J" echoes the sentiments of many:
I
have just been contacted by this awful people. I
stupidly called back the number and it was on my
mobile thinking that LBM stood for a well known
bank. Luckily I chose the option to stop my
mobile number being used by them. I did not
realise who they were until I looked on google.
It is disgusting the way they carry out their business.
Yours
a very harassed member of the public.
- "M" is very forthright ex-employee.
So much so that we've bleeped some bits out:
i
use to work their an all i can say is that it is
a f-----g s--t company to work for the bullying,
low pay and long hours the only good thing about
that company is that i no longer work their if you
want to know more please do ask that place is a
s--t hole
20/5/08
- "G" is anxious, realising part
way through a conversation that something was wrong.
All we can say is that LBM are not an organised
crime ring, instead they are a legitimate company
with some very poor marketing practices:
I
am hoping you can put my mind at ease. I’ve recently
been tricked into revealing personal information
from a phone scam masquerading as a 02 mobile salesperson
(08000641087, LBM marketing). I gave my name, date
of birth and home and email address but at the point
of them asking I refused to give my bank details
and hung up. I saw your site about complaints regarding
this company but have been unsuccessfully searching
to see experiences of someone else falling into
this trap and what can be done about those people
in my unlucky situation.
- "J" is another TPS subscriber:
Your
website is great, and a good read. I have been on
TPS for 3 years and just spoken to them about LBM
and their call to me this afternoon. I have been
sent the paperwork to fill out and send back.
28/5/08
- "C" is getting the silent
treatment:
Just a note to add to your site, i have been receiving calls from these people for the past 2 weeks. They can ring anytime from 4 pm upto about 6.30-7.00pm and as soon as i pick up the phone goes silent, and yes they do use several different numbers. I hope you can stop these nuisence calls!
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