LBM Direct Marketing Complaints and Correspondence:
December 2007
This page represent some of the emails we've received
about LBM Direct
Marketing, almost all of which are complaints. You
can read the full story here.
4/12/07
- "L" shows just how annoying this
calls can be:
I received two phone calls
from LBM in two days, both at rather inconvenient
times. After the first one, I googled the phone
number (An 0800 number, and I do this anytime I
get an 0800 number and the like) and it referred
me to your website. It gave me a lot of useful information
and some other customer experience. The next day,
I received another phone call from this, which I
answered. The caller claimed to be from O2 (which
I knew they were not), called me Madam and asked
if I was on my mobile phone. I figured that if they
were from O2 they would know my name and the fact
I was on my mobile phone. I told them I was not
interested in what they were trying to sell me and
that I knew who they were calling from. He tried
to convince me otherwise, and I warned him that
I was on the Telephone Preference Service and that
if they rang me again I would report them to a higher
authority (I already had, as a matter of fact, I’d
done it the day before) and I hung up on them. As
fun as it is to shout at them when you know better,
I still find them annoying. Hope this one of many
complains Im making will help matter and ensure
other people don’t have to deal with this hassle.
18/12/07
- "B" has been hassled for months:
I
am really glad to have found your webpage regarding
this.I do not know why it didn't occur to me to
google this number before - 08000641081.
This
number had been calling me for months, sometimes
upwards of 9 times a day, sometimes 5 times within
20 minutes.There is never anyone there.As I have
been very ill and sometimes sleep in the day, this
is unwelcome.I do not unplug the phone as I need
to be available for the doctor and others.They just
rang again, that's 3 times today alone, they never
leave a message on the answerphone.
There
was a previous number which did the same, which
I do not now remember, once they actually did have
someone on the line, who expressed great surprise
at the number of times they had rung.
21/12/07
- "R" has had calls for several weeks
too:
The LBM have been bombarding our home
phone with calls for the last FOUR weeks! Generally,
1 – 3 times a day. I’m getting really sick of it!
Most of the time our answering machine kicks in
and records a few seconds of office background noise
before they hang up. Occasionally we have been lucky
enough that they have left us a recorded message
telling us who they are and what we have to do to
stop them ringing (not that I am going to pay for
a call to stop them!!!).
The number that
calls us all the time is 08000 641081.
I
am going to make an official complaint to the relevant
regulation authorities and I might even see if BT
can barr any more calls from that number as it is
a real annoyance.
Thank you for all the helpful
info on your site.
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