LBM Direct Marketing Complaints and Correspondence:
September 2007
This page represent some of the emails we've received
about LBM Direct
Marketing, almost all of which are complaints. You
can read the full story here.
3/9/07
- "M" is another former employee:
Used
to work for LBM complete cowboys, full of dodgy
characters who [accusation redacted].
They
will employ anyone which to be honest has seen the
number of 'normal' people working there drop dramatically.
Which considering some campaigns require to obtain
bank details is staggering.
18/9/07
- "Orange" strikes again, according
to "T":
I am writing to inform
you that I have been getting regular calls from
LBM. The number is 0800 952 4854.
When
I call it back, I get the voice automated message
but I haven't called back the 0845 number that is
given out.
Of course, I have a mobile and
to call back a 0800 number is free and 0845 numbers
are even more expensive.
I have logged the
0800 and whenever it comes up, I either ignore it
or reject it, but ideally would like the calls to
stop all together.
20/9/07
- "A" is another person who feels
harassed:
I had a call today but ignored
it, Im expecting some calls from O2 etc. But
they usually contact me and leave a message.
I
wondeed what this number was and googled 08000641081.
This led to this site.
I am now with
TPS. Im amazeed and digusted with what these people
get up to. Last week I was hit with stacks
of calls from some company. I picked it up
after the seventh miss call. and I threatened
them with OFCOM and Watchdog. They never called
back.
21/9/07
- Another "A" knows that she is not
alone:
Thanks so much for this site, I now
know Im not alone in getting these calls, well far
from alone.
I have received about 50 calls
from 08009524854 in the last two months. Whenever
they call I usually if I can I answer the phone
and put it down somewhere still on. Then it is there
choice to put the phone down or not. (I do that
with all nuisance calls). Doesn't really bother
me that much just annoying.
26/9/07
- "G" explains how distressing these
calls can be:
I have just been reading
your website and decided to email you. The above
company LBM have been calling (on a regular basis)
on the number 08000641081 stating to be working
on behalf of Lloyds TSB. A few things concerned
me when they stated asking for information about
my account and why they had called me on my mobile.
The question i would like answered is where they
get this information from including my mobile number.
When i spoke to lloyds tsb they stated they had
nothing to do with it and were logging it as a complaint.
I will be following your suggestions of complaing
about this above company as we have just been the
victim of a serious burglary and my wife is finding
all this very stressful.
27/9/07
- "K" gets a call from Carphone Warehouse..
or is it LBM?
I was called at 17.28
today by Damien from Talk Talk / Car Phone Warehouse.
He offered me the opportunity to reduce my
monthly telephone/broadband charges to £20.49. It
sounded a great offer. I was asked to confirm
my date of birth and full address, which I did.
I became suspicious when he told me that 0845
numbers were more expensive to call than 0870 numbers.
He then asked me to provide bank/card details
to set up a direct debit. At that point, I
told him I would not disclose further information
over the telephone. I asked for a telephone
number to call him back. He made it clear
that I could only accept the offer by telephone
call, and NOT via a secure website. He would
not provide his number but offered me his manager’s
number [...] I did 1471 on my telephone and
discovered that he had called me from 0800 0641
699. I searched on the internet for that number,
and found it to be a nuisance caller’s number.
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