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Updated
January 2004

   Dynamoo 2004

 

 

 

MS Hot Fix 823803 Woes

Nice one, Microsoft. In another classic example of how to push out a hotfix with insufficient testing, Microsoft have managed to kill off RAS on many NT 4.0 clients where Hot Fix 823803 has been applied.

If you're getting the following syptoms in the Event Log, then this hotfix has trashed your RAS settings.

    EventID:        20074
    Source:         RemoteAccess
    Type:           Error
    Category:       None
    Description:    
    Point to Point Protocol engine was unable to load the  module.  

    EventID:        20067
    Source:         RemoteAccess
    Type:           Error
    Category:       None
    Description:    
    Remote Access Connection Manager failed to start because the Point to Point  Protocol failed to initialize.

    EventID:        7023
    Source:         Service Control Manager
    Type:           Error
    Category:       None
    Description:    
    The Remote Access Connection Manager service terminated with the following error:
    The specified module could not be found.  

    EventID:        7001
    Source:         Service Control Manager
    Type:           Error
    Category:       None
    Description:    
    The Remote Access Autodial Manager service depends on the Remote Access Connection Manager service which failed to start because of the following error:
    The specified module could not be found.

To get your settings back to normal, simply go into Control Panel -> Add/Remove Programs and the unistall hotfix 823803.

 

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